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The Pier Hotel Eastbourne, Eastbourne
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Key details
About the Hotel
4 Grand Parade,
Eastbourne,
United Kingdom,
BN21 3EH,
East Sussex
The Pier Hotel is a boutique establishment located directly opposite Eastbourne’s famous pier, offering stunning views of the coastline. Its strategic location places guests near cultural landmarks such as the Towner Art Gallery and the Eastbourne Theatres. The hotel features an award-winning dining experience and amenities tailored for relaxation and leisure.
Location
Located in Eastbourne, the hotel is only 46.5 miles from London Gatwick, making it accessible for travelers. Guests can explore local attractions, including Eastbourne Pier and the scenic Beachy Head cliffs, via Open Top Bus Tours available nearby. The hotel is situated in the heart of Eastbourne’s cultural quarter, close to theaters and galleries.
Rooms
Guestrooms at The Pier Hotel include a variety of accommodation types, each with en-suite bathrooms and complimentary Wi-Fi. Options range from double and twin rooms with seaviews to family rooms and a self-contained family flat. All rooms come equipped with TVs, tea and coffee-making facilities, ensuring a comfortable stay.
Eat & Drink
The hotel provides a relaxed dining experience in its dining room, which features unparalleled views over the Pier. Award-winning chefs prepare a menu that celebrates culinary traditions, including a popular prawn cocktail sourced from local fishmongers. Guests can also enjoy the Coffee Lounge, offering barista-style coffee and a selection of delightful snacks.
Leisure & Business
The Pier Hotel offers several leisure amenities, including a terrace and a coffee shop/cafe ideal for casual gatherings or quick breaks. The staff is prepared to accommodate special requests or bespoke menus for events. Local attractions such as the South Downs National Park provide ample opportunities for outdoor activities.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“I loved the complimentary breakfast; it was delicious, with well-set tables and friendly service. A perfect start to the day!” view full review
Cozy and Comfortable!
“The bed was incredibly comfortable, which made it hard to get up in the mornings. I even wanted to find out the brand to buy one for home!” view full review
Great Shower Experience!
“Once I figured out the shower tap, I enjoyed a fantastic wash with strong pressure, making it a refreshing experience after a long day.” view full review
Charming Atmosphere!
“The hotel’s unique decor really gave it character, making our stay feel special and adding to our overall enjoyment of the environment!” view full review
General
No smoking on site
No parking
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
24-hour security
Elevator
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Golf course
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Business
Fax/Photocopying
Children
Board games
Spa & Leisure
Beach access
Leisure/ TV room
Room features
Free Wi-Fi in rooms
Heating
Tea and coffee facilities
Dining table
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
Room decor
Carpeted floor
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Location
4 Grand Parade,
Eastbourne,
United Kingdom,
BN21 3EH,
East Sussex
Map view
4 Grand Parade,
Eastbourne,
United Kingdom,
BN21 3EH,
East Sussex
City landmarks
20 Cornfield Terrace
Museum of Shops
2700 ft
Museums
Eastbourne Redoubt
4400 ft
Gallery
Towner Art Gallery
4500 ft
Museums
Eastbourne Lifeboat Museum
3400 ft
Museums
The Eastbourne Heritage Centre
2900 ft
Tower
Wish Tower
3000 ft
Events
Devonshire Park Conference Centre
2600 ft
Church
Christ Church
2700 ft
Gallery
Nigel Greaves Gallery
2900 ft
Unit 7
At The Makery
2900 ft
Gallery
Emma Mason Gallery
2900 ft
Museums
The Story of Eastbourne
3400 ft
Parks
Carpet Gardens
3400 ft
Gallery
Art at the da Vinci
4100 ft
Mall
The Beacon
3400 ft
Gallery
Henry Paddon Contemporary Art
4800 ft
Amusement Park
Fort Fun
1.3
mi
Lottbridge Drove
Eastbourne Miniature Steam Railway Adventure Park
1.5
mi
Church
Parish Church of St Saviour & St Peter
2300 ft
5 Royal Parade
Treasure Island Adventure Park
4100 ft
Parks
Princes Park
4800 ft
Western Lawns,
8th Duke of Devonshire
3300 ft
Gallery
Devonshire Collective
3400 ft
Eastbourne BN20 7DA
Grange Gardens
3700 ft
Garden
Motcombe Gardens
1.3
mi
Eastbourne Seafront
Eastbourne Airbourne Airshow
4800 ft
23 Royal Parade
Eastbourne Beach
1.0
mi
Parks
Gildredge Park
1.2
mi
Nearby
Harbor
Eastbourne Pier
200 ft
Restaurants
COSMO Eastbourne
2700 ft
113-115 Seaside Road
Maple Chinese Hot Food Takeaway
3000 ft
52 Seaside Road
Seaside Pie and Mash
2900 ft
22 Seaside Road
Vina Kebab
3000 ft
24 Seaside Road
Kostas Greek Restaurant and Takeaway
2900 ft
25 Seaside Road
Vickery's Coffee House
900 ft
234 Terminus Road
The Boardwalk
700 ft
Lower Parade Nex To The Bogs
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
6.8/10
Nice
Rooms
6.3
Location
8.3
Service
8.0
Dining
6.7
Guest reviews
6.8/10
based on 3 reviews
4.5/5
based on 108 reviews
7.5
7.5/10 based on 1293 reviews
#14 of 40 hotels in Eastbourne based on Tripadvisor
Albert
United Kingdom,
February
2024
7.6/10
The hotel had a lovely location right by the seafront, perfect for enjoying the pier and attractions nearby. The rooms were clean and spacious, although the shower was a bit tricky to manage. The service was fine, with polite and helpful staff. The dining options were good, but a bit lacking in variety. Overall, a convenient spot for exploring the area.
Rooms
7.0
Despite the shower being a bit outdated and temperature controls tricky, the room was clean and spacious.
Service
8.0
The staff was polite, friendly, and always willing to assist.
Location
9.0
The hotel is right by the seafront, offering a lovely view and close proximity to the pier and attractions.
Dining
7.0
The dining experience was decent, but could have more variety in the menu options.
Facilities
7.0
The hotel offers basic amenities and facilities for a comfortable stay.
Simon
United Kingdom,
December
2023
7.8/10
I had a mixed experience at the hotel. The recent room redecoration was great for some but brought a strong paint smell. The service was fantastic overall, but the outside area was impacted by a fire at a nearby hotel which was not their fault. The location was perfect, right opposite the pier, but the standard varied compared to other Relaxinnz locations. The dining options had their ups and downs, with a small breakfast choice but a surprisingly fulfilling full English. The facilities were good overall.
Rooms
7.0
The rooms had just been redecorated, which was good for some but not great for us due to the strong paint smell. The room was very warm with no heating, making it quite uncomfortable.
Service
9.0
The staff were welcoming and extremely helpful, creating a cozy atmosphere. The housekeeping was great, and they really made us feel at home.
Location
8.0
The location was superb, being right opposite the pier and near the main street into town. However, it didn't quite meet the usual standard of customer service and cleanliness we expected from Relaxinnz.
Dining
7.0
The dining experience had its ups and downs with a small breakfast choice, but the full English breakfast was surprisingly good and fulfilling.
Facilities
8.0
The facilities were decent overall, offering the essentials for a comfortable stay.
Arthur
United Kingdom,
September
2023
6.4/10
The hotel had a fantastic sea view, and the beds were very comfortable, but the room was in need of many repairs and updates. The staff was friendly and helpful, although some issues with room maintenance were not promptly addressed. The location was great, close to the pier and shops, but cleanliness could be improved. The dining experience was mixed, with some breakfast disappointments. Overall, a decent stay with room for improvements.
Rooms
5.0
The room had a fantastic sea view, and the beds were very comfy, but there were multiple maintenance issues like peeling wallpaper, broken windows, and dirty stained carpet.
Service
7.0
The staff were generally friendly and helpful, but there were delays in addressing some room maintenance issues.
Location
8.0
The hotel's location was great, close to the pier and shops, but cleanliness around the area could be better.
Dining
6.0
The dining experience had its ups and downs, with some breakfast disappointments like the quality of food and service.
Facilities
6.0
The facilities showed signs of wear and could benefit from more thorough cleaning and maintenance.
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