The Pier Hotel Eastbourne, Eastbourne ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

4 Grand Parade, Eastbourne, United Kingdom, BN21 3EH

The Pier Hotel, a 3-star Eastbourne hotel, offers modern amenities and stunning sea views. Guests can enjoy a friendly atmosphere with convenient access to local attractions and dining options.

Rooms & Amenities

Rooms at The Pier Hotel include single, double, family, and twin options, all with en-suite bathrooms, free Wi-Fi, and flat-screen TVs. Guests can choose from sea views or inland views, ensuring a comfortable stay.

Dining & Leisure

Dining options feature a restaurant with a menu inspired by favorite culinary memories, including locally sourced dishes. Guests can enjoy relaxing barista-style coffee and smoothies at The Coffee Lounge.

Location & Transportation

The Pier Hotel is located close to Eastbourne Pier, Eastbourne Redoubt, and other local landmarks, providing easy access to cultural attractions. Nearby transport includes Eastbourne Pier bus station and the railway station within walking distance.

Services & Family-Friendly Features

Additional amenities at The Pier Hotel include a 24-hour front desk and the option for bespoke menus for special occasions. The hotel offers a welcoming environment for both leisure and family stays.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

2 persons

15 m²

Bed options:

1 Double bed

Sea view

Heating

Bathtub

room details

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Twin Room

Max:

2 persons

17 m²

Bed options:

2 Single beds

Sea view

Heating

Bathtub

room details

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Family Room

Max:

2 persons

24 m²

Bed options:

1 Single Bed or 1 Double Bed

Sea view

Heating

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Eastbourne700 ft

Airports

London Gatwick (LGW) 46.1 mi

London City (LCY) 72.7 mi

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Super Comfy Bed!

“The bed in my room was incredibly comfortable, providing a great night's sleep and perfect for relaxation.” view full review

Delicious Breakfast!

“Breakfast was a highlight of my stay, with a range of tasty options that left me satisfied every morning.” view full review

Spotless Room!

“My room was spotless and looked recently refurbished, creating a pleasant and inviting atmosphere.” view full review

Nice Bathroom!

“The bathroom was well-maintained and comfortable, adding to the overall positive experience of the stay.” view full review

General

No smoking on site
No parking
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
24-hour security
Elevator
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Golf course

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Business

Fax/Photocopying

Children

Board games

Spa & Leisure

Beach access
Leisure/ TV room

Room features

Free Wi-Fi in rooms
Heating
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Carpeted floor

Location

4 Grand Parade, Eastbourne, United Kingdom, BN21 3EH

Map view

4 Grand Parade, Eastbourne, United Kingdom, BN21 3EH

City landmarks

20 Cornfield Terrace

Museum of Shops

2700 ft

Museums

Eastbourne Redoubt

4400 ft

Gallery

Towner Art Gallery

4500 ft

Museums

Eastbourne Lifeboat Museum

3400 ft

Museums

The Eastbourne Heritage Centre

2900 ft

Tower

Wish Tower

3000 ft

Events

Devonshire Park Conference Centre

2600 ft

Church

Christ Church

2700 ft

Gallery

Nigel Greaves Gallery

2900 ft

Unit 7

At The Makery

2900 ft

Gallery

Emma Mason Gallery

2900 ft

Museums

The Story of Eastbourne

3400 ft

Parks

Carpet Gardens

3400 ft

Gallery

Art at the da Vinci

4100 ft

Mall

The Beacon

3400 ft

Gallery

Henry Paddon Contemporary Art

4800 ft

Amusement Park

Fort Fun

1.3 mi

Lottbridge Drove

Eastbourne Miniature Steam Railway Adventure Park

1.5 mi

Church

Parish Church of St Saviour & St Peter

2300 ft

5 Royal Parade

Treasure Island Adventure Park

4100 ft

Parks

Princes Park

4800 ft

Western Lawns,

8th Duke of Devonshire

3300 ft

Gallery

Devonshire Collective

3400 ft

Eastbourne BN20 7DA

Grange Gardens

3700 ft

Garden

Motcombe Gardens

1.3 mi

Eastbourne Seafront

Eastbourne Airbourne Airshow

4800 ft

23 Royal Parade

Eastbourne Beach

1.0 mi

Parks

Gildredge Park

1.2 mi

Nearby

Harbor

Eastbourne Pier

200 ft

Restaurants

COSMO Eastbourne

2700 ft

113-115 Seaside Road

Maple Chinese Hot Food Takeaway

3000 ft

52 Seaside Road

Seaside Pie and Mash

2900 ft

22 Seaside Road

Vina Kebab

3000 ft

24 Seaside Road

Kostas Greek Restaurant and Takeaway

2900 ft

25 Seaside Road

Vickery's Coffee House

900 ft

234 Terminus Road

The Boardwalk

700 ft

Lower Parade Nex To The Bogs

Reviews and Ratings

Feedback from previous guests about their experience.

68%

liked the hotel and would stay again

6.8/10

Nice

Rooms

6.3

Location

8.3

Service

8.0

Dining

6.7

4.5/5 based on 108 reviews

#14 of 40 hotels in Eastbourne based on Tripadvisor

Albert

United Kingdom, February 2024

7.6/10

The hotel had a lovely location right by the seafront, perfect for enjoying the pier and attractions nearby. The rooms were clean and spacious, although the shower was a bit tricky to manage. The service was fine, with polite and helpful staff. The dining options were good, but a bit lacking in variety. Overall, a convenient spot for exploring the area.

Rooms

7.0

Despite the shower being a bit outdated and temperature controls tricky, the room was clean and spacious.

Service

8.0

The staff was polite, friendly, and always willing to assist.

Location

9.0

The hotel is right by the seafront, offering a lovely view and close proximity to the pier and attractions.

Dining

7.0

The dining experience was decent, but could have more variety in the menu options.

Facilities

7.0

The hotel offers basic amenities and facilities for a comfortable stay.

Simon

United Kingdom, December 2023

7.8/10

I had a mixed experience at the hotel. The recent room redecoration was great for some but brought a strong paint smell. The service was fantastic overall, but the outside area was impacted by a fire at a nearby hotel which was not their fault. The location was perfect, right opposite the pier, but the standard varied compared to other Relaxinnz locations. The dining options had their ups and downs, with a small breakfast choice but a surprisingly fulfilling full English. The facilities were good overall.

Rooms

7.0

The rooms had just been redecorated, which was good for some but not great for us due to the strong paint smell. The room was very warm with no heating, making it quite uncomfortable.

Service

9.0

The staff were welcoming and extremely helpful, creating a cozy atmosphere. The housekeeping was great, and they really made us feel at home.

Location

8.0

The location was superb, being right opposite the pier and near the main street into town. However, it didn't quite meet the usual standard of customer service and cleanliness we expected from Relaxinnz.

Dining

7.0

The dining experience had its ups and downs with a small breakfast choice, but the full English breakfast was surprisingly good and fulfilling.

Facilities

8.0

The facilities were decent overall, offering the essentials for a comfortable stay.

Arthur

United Kingdom, September 2023

6.4/10

The hotel had a fantastic sea view, and the beds were very comfortable, but the room was in need of many repairs and updates. The staff was friendly and helpful, although some issues with room maintenance were not promptly addressed. The location was great, close to the pier and shops, but cleanliness could be improved. The dining experience was mixed, with some breakfast disappointments. Overall, a decent stay with room for improvements.

Rooms

5.0

The room had a fantastic sea view, and the beds were very comfy, but there were multiple maintenance issues like peeling wallpaper, broken windows, and dirty stained carpet.

Service

7.0

The staff were generally friendly and helpful, but there were delays in addressing some room maintenance issues.

Location

8.0

The hotel's location was great, close to the pier and shops, but cleanliness around the area could be better.

Dining

6.0

The dining experience had its ups and downs, with some breakfast disappointments like the quality of food and service.

Facilities

6.0

The facilities showed signs of wear and could benefit from more thorough cleaning and maintenance.